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Our Approach? Engage.

How does Process Pathways account for the amazing growth and success we've experienced? Simple: We engage—and deliver.

Today's customers are used to vendors who "over-promise and under-deliver." At Process Pathways, however, we're committed to making you successful. To us, that means not just delivering on projects themselves, but building tangible, real business value into those projects. Our focus is on freeing your organization from its administrative burden, unlocking potential, and ultimately, enhancing your profitability.

Even though we’re technology experts, we never lose sight of the big picture. We believe that the value our solutions bring comes only when they’re aligned with your overall business objectives. This way, we’re not just delivering a .NET student services portal, we’re reinventing the way students interact with their university. We’re not just building a bridge between your mainframe and back office, we’re enabling you to monitor your business performance, in real time, enabling you to make better-informed decisions. We’re making a dramatic, positive impact in the way you do business.

How do we do it? Our process is built around our fanatical devotion to each of your project's three main stages: Discovery, Prototyping, and Build.

Discovery

Too often, projects begin without a clear, concise understanding of the problem being solved and, ultimately, the underlying business objective the project is intended to support. Our team engages with each stakeholder involved, from the executive charged with leading the organization, on over to the people struggling with tools that are no longer getting the job done. This way, your organization gets what it wants—and what it needs. And, by engaging your people in conception & creation, you're guaranteeing that the solution will be enthusiastically adopted.

Our discovery process engages the people who are actually performing and struggling with the daily workflow tasks. We examine their workflow and identify the bottlenecks—areas where inefficiencies, redundant systems or unnecessary complexities interfere with organizational efficiency. Our team then translates it all into a clear language everyone can understand.

Prototyping

Once we have a firm, detailed understanding of the project, our workflow designers step in, delivering a web-based mock-up of our proposed solution. But the discovery process never ends. This mock-up is just the first step on a detailed engagement process that lets your users comment and critique, allowing us to refine and improve not just the interface, but the application's functionalities and capabilities as well. At this stage, we're used to hearing:

"Wow, if the app can do that, could it help us with this, too?"

It's at this stage that we see new ideas really begin to flow and the application's power really begin to develop. New prototypes emerge, and the process repeats, dramatically improving with each iteration.

Build

With the prototype locked in, the execution stage can begin. This is where our experience and expertise with off-shore development comes in. Our ability to clearly and concisely communicate your project's functionality and process flow enables us to work seamlessly with our off-shore partners in Singapore and India, bringing both value and quick project-turnaround times. Often, even our most complex projects can be delivered in under 45 days.